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Customer Care

If you have an active Upgrade Assurance or Software Assurance subscription, sign in to acdID User Portal to access your Premium Support to jump to the head of the line.

Need customer support or technical support? Get help with a purchasing decision, accounts and billing, or any other question you might have from our help support agents. Get help using our products from knowledgeable support agents ready to resolve technical issues. You can either email us below or call us at 1-888-767-9888.

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